International Journal of Scientific Research and Engineering Development

The Digital Restobar Ordering System for Enhanced Food Service Operation in Bantayan Island addresses critical inefficiencies in traditional manual ordering processes prevalent in local dining establishments. As a prominent tourist destination, Bantayan Island encounters significant operational challenges, including delayed service delivery, order inaccuracies, and communication breakdowns between staff and customers. This study proposes a comprehensive digital ordering solution designed to streamline food service operations, enhance order precision, and minimize customer waiting periods. The system was developed utilizing an Agile Development Model, featuring an intuitive user interface, realtime order tracking capabilities, and seamless integration across customers, servers, and kitchen staff. Initial implementation results demonstrated substantial improvements: a 40% reduction in order processing time,a 98% order accuracy rate, and notably high customer satisfaction levels based on comprehensive user feedback. These findings underscore the system’s transformative potential for food service operations, presenting an efficient, reliable, and scalable solution specifically tailored to meet the unique demands of Bantayan Island’s thriving dining industry.

Shanine B. Zaspa, Dino L. Ilustrisimo, Jay Ann G. Escalicas, Joyce S. Villacarlos, Mylen B. Omangayon,"Enhancing Food Service Operations in Bantayan Island Through An ISO 25010 Evaluated Digital Ordering System" International Journal of Scientific Research and Engineering Development, V9(2): Page(2216-2222) Mar-Apr 2026. ISSN: 2581-7175. www.ijsred.com. Published by Scientific and Academic Research Publishing.