International Journal of Scientific Research and Engineering Development

This project presents the design and implementation of an AI-Powered Smart Appointment Scheduling and Reminder Platform — an intelligent, full-stack web application that automates the end-to-end process of booking, managing, and reminding users about appointments across sectors such as healthcare, education, and professional services. The platform leverages Natural Language Processing (NLP), machine learning-based predictive analytics, and multi-channel notification mechanisms to deliver a seamless scheduling experience. Users can interact via a conversational chatbot, and the system autonomously identifies optimal time slots, resolves scheduling conflicts, and dispatches personalized reminders through email, SMS, and push notifications. Experimental results demonstrate a significant reduction in no-show rates, improved resource utilisation, and high user satisfaction. The platform is designed to be scalable, secure, and easily integrable with existing calendar ecosystems such as Google Calendar and Microsoft Outlook.

Sivaguru P,"AI-Powered Smart Appointment Scheduling & Reminder Platform" International Journal of Scientific Research and Engineering Development, V9(3): Page(600-615) May-June 2026. ISSN: 2581-7175. www.ijsred.com. Published by Scientific and Academic Research Publishing.